I’d like to write about something that is near and dear to my heart – Description of Operations. It seems to be one of the most difficult parts of any audit and seems to be one of the main reasons an audit is held up in “write-up”. I can’t tell you how many times I’ve look at an audit that is in “write-up” only to find the payroll is all there and balanced, yet there is no or very limited Description of Operations describing what the insured does and how the codes on the po
If the way 2016 ended is any indication of what’s in store for us in 2017, we are in for an action packed year. Change is in the air and everywhere else for that matter. If you are not fond of change, this could be a difficult year of adjustment. It could also be the most exciting year we’ve ever had. Either way, so much of how this year turns out depends mostly on us. We have gone through the rituals of New Year’s resolutions. Some we are keeping, some we have abandoned alre
Do you remember the last time a new Basic Manual rule was introduced? The next time someone asks you that question, you can say January 1, 2017. That is the day Item B-1429- Establishment of Audit Noncompliance Charge (ANC) takes effect. The filing introduces a new manual rule, a new endorsement form, and a new Statistical Code with corresponding reporting rules. The intent of this item filing is to provide carriers a more uniform approach for handling policyholders that do n
The year was 1998. The classic movie. Good ole Meg Ryan and Tom Hanks. Third movie starring the two. This movie recalled the dial-up connection with that sound: Pshhhkkkkkkrrrrkakingkakingkakingtshchchchchchchchcch*ding*ding*ding*. The thrill when it worked! The agony when it did not. Followed by that what-we-thought was a marvelous voice announcing: You’ve got mail. Fast forward. That ding announcing a received e-mail does not generate the same level of excitement, does it?